Always follow the advice of your care team.

When to Call Your Care Team

Contact your care team whenever you have questions. If you notice any of the signs or symptoms listed below, call/page your care team right away.

Page your physician (617-632-3352) if you experience:

• Temperature greater than 100.4°F 
• Shortness of breath, chest pain
• Any problems with your Hickman catheter (pain, redness, swelling, difficulty flushing)
• Light-headedness or fainting
• Confusion

Contact your care team right away if you notice the following signs or symptoms:

• Bleeding from the gums, nose, rectum, or bladder, or increased bruising
• Symptoms of cough, nasal congestion, flu/cold-like symptoms
• Any change in level of nausea/vomiting, diarrhea, or the inability to eat, drink or take pills 
• You are unable to take your medications for any reason, including if your pharmacy is unable to dispense your medication
• Any skin rashes or redness (check every day when you bathe)
• Any mouth sores or rectal tenderness
• Any genital sores, vaginal bleeding, discharge, or odor
• Any burning, pain, blood in urine, or change in frequency of urination
• Dizziness or headaches 
• Yellowing of the skin or eyes
• Any new pain

When in doubt, always call your care team.

• During office business hours (9 am - 5 pm), call 617-632-3470.
  • Allogeneic patients (patients receiving donor stem cells): Press 4 for stem cell transplant.
  • Autologous patients (patients receiving their own stem cells): Press 3 for the multiple myeloma team.
  • An operator will direct your call to the appropriate care team member.
• For urgent concerns outside of office hours that cannot wait until the next business day, call the page operator at 617-632-3353 and have your doctor paged. 
• In an emergency, page any member of your care team by calling the Dana-Farber page operator at 617-632-3352.

Please refer to the comprehensive guide - Stem Cell Transplantation: An Information Guide for Patients and Caregivers - for more information.